Terms & Conditions

Please read the following terms and conditions carefully before using this website.

This site is made available by BICKFORD’S AUSTRALIA PTY LTD (ABN 12 932 246 834) and is referred to as “us”, “we” or “our” in these Terms and Conditions.

Your use of this website is conditional on your acceptance of the Terms and Conditions set out below, including our Privacy Statement. We reserve the right to alter the Terms and Conditions at any time at our discretion.

Liquor Licence: Bickford’s Australia Pty Ltd  operates under South Australian Direct Sales Liquor Licence No. 57602023. and has sole ownership of this website selling non-alcoholic and alcoholic beverage products for consumer consumption, as well as other displayed products.

Intellectual Property: All content and material displayed on the website is subject to copyright owned by us or our content suppliers and protected by the Copyright Act 1968 (Cth) and other international copyright laws. We are the owner of and/or authorised user of all registered and unregistered trademarks, patents, copyrights and other intellectual property appearing on this website unless indicated otherwise. Your access to or use of this site does not constitute or create a licence or any other right to that intellectual property.

Any improper use of content and material on the website is prohibited. Except as permitted in these Terms and Conditions, you may not reproduce, transfer, copy, adapt, distribute or store all or part of the contents of this website or incorporate any part of this website into another site without our prior written consent. You may store on your computer or print hard copies of material on this website for your personal use only. You must ensure that any material copied for that purpose retains any copyright or other intellectual property notice contained in the original material. You may not alter the material in any way. All other copying, whether electronic or hard, is prohibited.

Third-party links and material: The website may provide links to third party websites (Third Party Links) or may display material sourced from a third party (Third Party Material). We are not responsible for and do not endorse the content or your use of information obtained from the Third Party Links or the Third Party Material. We provide Third Party Links and Third Party Material only as a convenience, and such inclusion on this website does not imply our endorsement.

Visitors use of the website: A visitor to the website must not under any circumstances:

1. post or email any material that is abusive, defamatory, obscene, contrary to law or to the rights of any party;
2. impersonate the identity of another person; or
3. attempt to use the website or any of its content to solicit others to participate in any organisation or commercial on-line service.

Improper use of the website may result in the visitor being banned, reported to relevant authorities and/or liable for breach of these terms and conditions.

Password security: A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.

No Warranties: This website is provided on an “as is” basis. We and our directors, employees and agents disclaim, to the fullest extent permitted at law, all express and implied warranties in relation to the accuracy, functionality or reliability of the contents of this site. We do not warrant that this website will be free from viruses. Although we take reasonable steps to secure the site, you acknowledge that we make no warranty (express or implied) that any information you post on or transfer through this site will be free from unauthorised access. If you are dissatisfied with your access to this site, your sole remedy is to depart the site. You understand and agree that if you download or otherwise obtain materials you do so at your own discretion and risk and that you will be responsible for any damage that may result.

No Liability: To the fullest extent permitted by law, we and our directors, employees and agents, disclaim all responsibility or liability arising in any way (including from negligence) suffered by you as a result of your use of this site or from any computer virus transmitted through this site.

Accuracy of Information: You acknowledge that information current at the time of placement on this site does not mean that more recent information does not exist or is not available, or that circumstances have not changed. It is your responsibility to verify the information contained on this website with independent authorities or to seek professional advice before relying on it. Substantial delays may occur before certain information is updated on this website.

Indemnity: You agree that you will indemnify us against any loss, damage or cost incurred by us or arising out of your use of this website, including but not limited to information obtained from sites linked to ours, your transmission of information on or through our site or your violation of these Terms and Conditions or any other laws, regulations or rules. 

Access: We reserve the right to revise the content of, amend links from or withdraw your access to this website at any time without notice.

eGift Cards: e-Gift Cards can be purchased online required minimum limit of $50 and a permitted maximum of $500.

e-Gift Cards will be valid for use within a 3 year period from the date of issue. It is your responsibility to use the credit on the card within that period. On expiry, the e-Gift Card will automatically become invalid and any unused residual value will not be refunded or credited.

e-Gift Cards cannot be redeemed for cash or used to purchase a new e-Gift Card.

e-Gift cards cannot be purchased using store credit.

Once the credit on a e-Gift Card has been spent, the e-Gift Card becomes invalid and cannot be re-loaded with additional credit.

You are responsible for the care and control of your Gift Card. Lost or stolen Gift Cards will not be replaced or refunded. The person in possession of the e-Gift Card will be regarded as the rightful owner.

e-Gift cards are not included in storewide sales.

Supply of products

Customers: To buy any alcohol products via the website, you must be at least 18 years of age, be located within Australia and specify a delivery address within Australia. By law, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order for an alcoholic product, you confirm you are at least 18 years of age. If buying any alcohol product as a gift, the recipient must also be at least 18 years of age. The courier will request some form of ID if there is any doubt about the age of the recipient on delivery. If that recipient is unable to produce appropriate ID, the courier cannot leave the alcohol product. However, you will still be responsible for our charges in arranging supply and delivery (and return to us if required).

Special offers: We may terminate any special offers at any time without advance notice.

Vouchers: Any promotional vouchers may only be redeemed once by entering the promotional code during checkout. Vouchers may not be used in conjunction with any other special offers or vouchers.

Gift cards: Gift cards mailed to recipients may be redeemed in the appropriate named store across Australia or online by entering the barcode at the back of the card in the promotional code area during checkout. Gift cards are valid for 12 months from date of issue. Lost cards will not be replaced.

Prices: Prices stated are in Australian dollars, and may be per unit, per pack or per case, as stated in the drop down menu on the product pages. All prices include GST. All delivery charges are not included in stated prices. The cost for freight/postage/handling will be calculated based on your completed order case quantity and the delivery location and will be advised to you prior to payment and included with your purchase cost. If a product inadvertently appears on our website at the wrong price or with the wrong description, we may decline or cancel any orders placed at the wrong price or based on the wrong description.

Payment: A buyer must pay for an order using a credit card or Paypal. Accepted credit cards include Visa and MasterCard. If the credit card issuer or Paypal does not authorise the transaction, or later revokes authorisation for the transaction, we may cancel the order.  

Product availability: All products are offered for sale subject to available stock. If a product is out of stock or discontinued, we will contact you as soon as possible.

Delivery: All products are dispatched from our warehouse in Salisbury South, South Australia. Freight is charged as a standard delivery.

Freight Charges: from $8 Metro & Regional shipping and $10 TAS, NT and Remote shipping.

Parcels will be charged based on weight at the discretion of sender Parcels will be charged based on weight at the discretion of sender

Timing of delivery:

Orders placed prior to 10:00am (ADL time) Monday to Friday will be processed within 2 business days. Orders placed after 10:00am (ADL time) on Friday will be processed the following Monday. You will receive a dispatch confirmation email with the tracking number once your order has hit the road. We endeavour to deliver products to Australian METRO areas within 5-7 working days, for REGIONAL areas 7-10 working days and for COUNTRY areas please allow at least 14 working days. We do not guarantee any specific delivery date or time but please expect delivery Monday to Saturday 8.00 am to 5.00 pm. Our courier cannot telephone/text prior to delivery.

Delivery Provider: We use Australia Post and Border Express for delivery to all states across Australia. In some instances, we use a contract courier in certain Adelaide METRO areas. If you are not home at the time of delivery, Australia Post will leave your parcel at the nearest post office with a note for you to pick up at your convenience unless otherwise specified during checkout for non-alcoholic beverages (*Alcohol products will not be left at the address if unattended). Border Express - Non-alcoholic products to a residential address that has provided an Authority to Leave will be left unattended as per the instructions unless the drivers deems it an unsafe place to leave.

Delivery exclusions: We use Australia Post and Border Express for delivery to all states across Australia. In some instances, we use a contract courier in certain Adelaide METRO areas. If you are not home at the time of delivery, Australia Post will leave your parcel at the nearest post office with a note for you to pick up at your convenience unless otherwise specified during checkout for non-alcoholic beverages (*Alcohol products will not be left at the address if unattended). Border Express - Non-alcoholic products to a residential address that has provided an Authority to Leave will be left unattended as per the instructions unless the drivers deems it an unsafe place to leave.    

We may need to update the above location list at which time we will amend these Terms and Conditions accordingly.

Delivery Quantity: We reserve the right to place minimum and maximum quantity limits on orders. We deliver both straight and mixed cases unless specified otherwise.

Breakages: In the unfortunate case of one or more broken products being delivered, please email us on  info@sippify.com.au or call +61 8 8282 2182 immediately so that we can rectify the situation promptly. We will issue a credit or send replacement product/s if you notify us within 30 days of the date of the payment. We reserve the right to require proof that the goods were damaged or faulty

Cancellations and returns: You may for any reason cancel your order prior to products being dispatched from our warehouse and receive a full refund. Should you wish to cancel or return the order after the product has left our warehouse, you will be liable to pay for any and all delivery costs and it is your responsibility to arrange for the products to be picked up and returned to us. In this instance, a full refund will be issued within 7 days after we have received the returned product in good condition and in its original packaging.

Refunds: Any price refunds will be effected within 30 days after we are notified of the reason, conditional upon any returned products being returned to us in original saleable condition. It is up to the customer to arrange and pay for freight of returned goods and the freight charge will not be refunded by us. 

Inspection of Goods: We ask that you inspect the products as soon as you receive them. If we do not hear from you within 14 days of receipt of products, we will assume that you accept that the goods are of merchantable quality and meet the quantity ordered.

Product warranties: We warrant that all products supplied are of merchantable quality when delivered. To the extent permitted at law, we expressly disclaim all other express, implied, statutory and other warranties and representations. In respect of any statutory warranty that we cannot exclude, subject to applicable law, our liability is limited, at our option, to the replacement or re-supply of the products or a refund of the cost of the products.

To contact us, email info@sippify.com.au or call +61 8 8282 2182.

Governing laws: The laws in South Australia govern the use of the website and the supply of products.

Warning: We recommend that alcohol only be consumed in moderation and not consumed when pregnant. Before consuming a product please check the back label for any allergen materials used in production such as sulphites, traces of nuts or milk. Take care when lifting heavyweight cartons.

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